The South African Etiquette Academy

Client-facing employees typically create the first impression that customers and clients have of a business, and a lack of the etiquette and skills that are necessary to effectively interact with clientele can have a detrimental effect on the way your business performs. Personal presentation, greetings, email etiquette and dress code etiquette are still core components when liaising with potential and current clients and customers. Client Service Etiquette * Business Etiquette * Cultural and Religious Protocol and Etiquette